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CGI Is Hiring Associate Systems Engineer | Entry Level | Full Time

Software-jobs.in - May 22, 2022

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CGI Is Hiring Associate Systems Engineer | Entry Level | Full Time, India.


CGI Is Hiring Associate Systems Engineer | Entry Level | Full Time :

CGI India is hiring candidates as Graduate Support Engineer. Candidates from multiple batches are eligible for this role. The detailed eligibility and application process are given below.

CGI Is Hiring Associate Systems Engineer | Entry Level | Full Time
Company Name: CGI, India
Job Role : Associate Systems Engineer
Experience: 0 - 2 year
Qualification: BE/B.Tech,
Passout Batch: 2018 - 2021
CTC: Best In Industry

Job Description:

  • Work as a second line remote desktop support for in-house and external clients
  • Accept incoming tickets within the response SLA
  • Diagnose and provide proper technical resolution to operating system, software and application related issues
  • Follow standard call resolution procedures within DSG
  • Technically escalate the tickets which requires further investigation to the third line support teams
  • Work effectively to update the knowledge base with known errors/workarounds.
  • Responsibilities:

  • Closely monitor the recurrence of incidents and raise problem tickets as necessary
  • Update the tickets promptly on a regular basis
  • Identify and escalate situations requiring urgent attention
  • Windows OS Issues and Troubleshooting
  • OS Installation Issues and Troubleshooting
  • Bit-Locker Issues
  • Minimum Qualifications:

  • Windows Update Issues
  • Domain Issues
  • Checkpoint/SAG VPN Issues
  • Drivers Update/Issues
  • Network Issue Troubleshooting (WIFI/LAN)

  • Apply before link Expires,


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